Privacy Policy
Last Updated: 30-12-2025
HEA Healthcare Services (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our website visitors, clients, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://heahealthcareservices.com/ or interact with our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information
Full name
Email address
Phone number
Mailing address
Date of birth (if applicable to services)
Health-related information voluntarily submitted through forms
Appointment or service request details
b. Automatically Collected Information
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring URLs
c. SMS & Communication Data
Phone numbers provided for SMS communication
Consent records for SMS opt-in
2. How We Use Your Information
The information we collect may be used for the following purposes:
To provide and manage healthcare-related services
To respond to inquiries and service requests
To schedule appointments and send service-related updates
To improve website functionality and user experience
To comply with legal and regulatory requirements
To communicate important notices related to your care or services
3. SMS Communications & Consent
If you provide your phone number and opt in to receive SMS messages:
You may receive appointment reminders, service updates, or important notifications.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying STOP.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only in the following limited circumstances:
Service Providers: Trusted vendors who assist in operating our website or delivering services (e.g., hosting, email, or SMS platforms) under strict confidentiality agreements.
Legal Obligations: When required by law, court order, or regulatory authority.
Healthcare Compliance: When necessary to provide services in accordance with healthcare regulations.
We do not share SMS opt-in data or phone numbers for marketing purposes.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
Improve website performance
Analyze traffic and usage patterns
Enhance user experience
You may control cookie settings through your browser preferences.
7. Your Rights & Choices
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for communications
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
HEA Healthcare Services
Website: https://heahealthcareservices.com/
Email: heahealthcareservices@gmail.com
Phone: (410) 988-5427