Hea Healthcare Services

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SMS Terms & Conditions

SMS Terms & Conditions

Last Updated: 31-12-2025

HEA Healthcare Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparent communication. By opting in to receive SMS messages from us, you agree to the following SMS Terms & Conditions.

1. SMS Consent Communication

The phone numbers collected as part of the SMS consent process are used solely for communication related to HEA Healthcare Services.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

2. Types of SMS Communications

If you have consented to receive SMS messages from HEA Healthcare Services, you may receive text messages related to, but not limited to, the following:

  • Appointment confirmations and appointment reminders

  • Service-related updates or important notifications

  • Follow-up messages regarding your healthcare services

  • Care coordination or administrative communications

These messages are strictly related to the services provided by HEA Healthcare Services.

3. Message Frequency

Our SMS message frequency is estimated to be 1–3 text messages per day, depending on your interactions, appointments, or service requirements.
Message frequency may vary.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These charges may vary for domestic or international messages.

5. Opt-In Method

You may opt in to receive SMS messages from HEA Healthcare Services through one or more of the following methods:

  • Verbally, during a phone conversation with our staff

  • By submitting an online form on our website

  • By enrolling in our services and providing consent during the intake process

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so:

  • Reply STOP to any SMS message you receive from us

  • Or contact us directly via phone or email to request removal from our messaging list

Once you opt out, you will no longer receive SMS messages from HEA Healthcare Services.

7. Help & Support

If you are experiencing any issues with our SMS communications, you can:

  • Reply HELP to any SMS message

  • Or contact us directly at:
    Email: [official email address]
    Phone: [official phone number]

Our team will assist you promptly.

8. Standard Messaging Disclosures

  • Message and data rates may apply

  • You can opt out at any time by texting STOP

  • For assistance, text HELP or contact us directly

  • Message frequency may vary

For more information on how we handle your data, please review our: